Privacy Policy

Privacy and Confidentiality

Application of the GDPR (General Data Protection Regulation – EU Regulation 2016/679)

Note: This implementation of the Regulation is carried out pending further guidance from the Italian Data Protection Authority and other competent national authorities, with the intent to adhere as closely as possible to the aims of the European legislation and in the primary interest of safeguarding users’ rights and freedoms.

What Personal Information Is Collected

C.T.S. S.R.L. collects only the personal information necessary for the operation and performance of its specific functions, with the goal of providing the best possible service to its users and clients. The data collected includes, but is not limited to:

• Data entered by users in contact or service forms

• Email addresses (collected with explicit consent)

• Cookies (if enabled and consented to)

• Information related to e-commerce and shipping activities (solely for purchase, payment, and delivery purposes)

• Contact information voluntarily provided by users with explicit consent

Who Collects the Personal Information

Personal information is collected by C.T.S. S.R.L., which acts as the Data Controller, and is not shared or sold to third parties. The Data Controller is the company’s Legal Representative. Contact information is provided in the “Contact” section of the website.

Data is processed by authorized personnel specifically trained for data handling and by representatives appointed by C.T.S. S.R.L., using procedures and tools designed to minimize privacy risks and maximize security and confidentiality of users’ personal data.

How Information Is Collected

Information is collected through the portal via:

• Forms filled out by users

• Cookies (if enabled and only with user consent)

• Explicitly consented email address submissions

• E-commerce and shipping data (only for purchase, payment, and delivery)

• Voluntary submission of contact information by users, with prior consent

Why We Collect Personal Information

We collect only the data required to provide the service requested by users. No additional information is requested or stored. Some personal data is necessary for us to:

• Contact you

• Deliver products or services

• Send communications or alerts

• Fulfill the tasks requested by the user

Where Personal Information Is Stored and For How Long

Essential personal information is securely stored in the electronic archives of C.T.S. S.R.L. or its officially appointed data processors and is retained only for the time strictly necessary to fulfill the requested services.

In the event of a data breach or any security risks to users' information, procedures are in place to promptly inform both the competent authorities and the affected users.

How You Can Control Your Personal Information

Users have full control over their personal data. They can:

• Request a complete copy of their data in non-proprietary electronic formats such as TXT or XML, including all data they provided to the website and currently held

• Request and obtain the complete and irreversible deletion of their data

• Request and obtain suspension from processing, without deletion (unless legally required to retain data, e.g., due to ongoing legal proceedings)

Requests regarding personal data can be sent to:

• 📧 Email: cts@ctsitaly.it

• ✉️ Postal Address: Via Peregallo 16, 20836 Briosco (MB), Italy

Last updated: 2018-09-25 11:38:45